Software Technical Questions
Please do the following things: 1) Use Chrome as this browser has all the functionality that is best for ANY video creation software. 2) Play the expor...
Mon, 13 Jan, 2020 at 3:00 PM
Export speed depends upon your video time and complexity of the video. You can check your video progress through My videos tab. You do not have to sit and w...
Mon, 13 Jan, 2020 at 3:02 PM
Make a screen recording through any screen recorder and send the video to support to identify and sort out the issue. Also, mention your vidsnatcher credent...
Mon, 13 Jan, 2020 at 3:05 PM
Clear your cache and hard refresh the page by pressing (control+f5) and login again. If you still face issues then send a screen recording of the following ...
Mon, 13 Jan, 2020 at 3:33 PM
We set 1 hour session time due to security reasons, After 1 hour without any activity, your session time will be expired. After that, you need to login and ...
Mon, 13 Jan, 2020 at 3:35 PM
Removing the green screen takes too much time. A: Green screen removing time depends on the length of your video. A longer video will take more time for...
Mon, 13 Jan, 2020 at 3:36 PM