General Questions

Where is the training videos link of VidSnatcher?
Here is the training videos link  - also found in the dropdown menu at the top right corner of th...
Mon, 13 Jan, 2020 at 2:54 PM
VidSnatcher purchase issue.
If your payment did not go through on PayPal, please read this information on how to use credit cards via PayPal.
Mon, 13 Jan, 2020 at 2:55 PM
How do I see my upsell upgrade level?
Your purchases are listed under “My Purchases” in the top menu in the dashboard. There you may also view any Upgrades that you did not purchase and purchase...
Mon, 13 Jan, 2020 at 2:56 PM
How do I get a Refund?
Send your respective product jvzoo receipt to follow and mention your refund reason, if you are under 30 days’s refund policy then the technical department ...
Mon, 13 Jan, 2020 at 2:57 PM
What will happen if I log out during video rendering.
Logout the software will not affect your rendering video. You will get your rendered video through email or you can download it through My video tab located...
Mon, 13 Jan, 2020 at 3:02 PM
Where I find my exported video?
You can check the progress of rendering video and can download rendered video through “My Video tab” located on the upper top menu of the dashboard also we ...
Mon, 13 Jan, 2020 at 3:03 PM